This last appointment was rescheduled 3-4 times. I also received notifications that the technician had arrived to conduct the work at 7 am on those rescheduled dates but there was no technician. I checked my cameras and my gates are locked until around 8 am. I would then receive a notification that the appointment was being rescheduled.
This morning, the tech was supposed to arrive between 8-10 am; however, at 10:23 he still hadn't arrived and I called customer service and inquired about just where the technician was and when, (if) he was going to arrive today. The CSR told me that he was due to arrive at 10:40 - 20 minutes later than my call. So, he was almost 45 minutes late, worked maybe 10 minutes walking around the property and was back in his truck at approximately 10:57. He sat in his truck on my side driveway until about noon. So, for one (1) hour, he availed himself of my property. Don't know what he was doing after he uploaded the report to my email at 11:19. Unimpressed.
Bianca Small
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March 24, 2025
Erril is a great service technician! He’s always on time, friendly and gives us a verbal report of what he’s going to do before and what he finds after. We appreciate his service!
Rick
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October 10, 2024
Our guy Joshua S. is always punctual, he’s always very professional and friendly, and he always makes quick work of spraying our yard. I actually almost cancelled my account because I don’t appreciate how they only give you two days notice of your appointment, but decided to stay because Joshua does such great work. His recommendations and advice on keeping the creepy crawlies out of our place is always welcome.
Alicia Marie
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December 05, 2024
I noticed mice in my garage and I contacted Orkin. They had someone out within 24 hours. Eric was great assesed garage, mudroom and house. He quickly placed traps. Within hour we got one in garage and he came back to retrieve it! Great service 5 stars!
Mary Carbone
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February 22, 2025
The Orkin Tech came out put out traps 5 days ago and NOT one mouse has been caught. I am very disappointed. And concerned we have spent a lot of money We thought we would get better results.
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1580 Corporate Dr Ste 123, Costa Mesa, CA 92626, USA
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This last appointment was rescheduled 3-4 times. I also received notifications that the technician had arrived to conduct the work at 7 am on those rescheduled dates but there was no technician. I checked my cameras and my gates are locked until around 8 am. I would then receive a notification that the appointment was being rescheduled. This morning, the tech was supposed to arrive between 8-10 am; however, at 10:23 he still hadn't arrived and I called customer service and inquired about just where the technician was and when, (if) he was going to arrive today. The CSR told me that he was due to arrive at 10:40 - 20 minutes later than my call. So, he was almost 45 minutes late, worked maybe 10 minutes walking around the property and was back in his truck at approximately 10:57. He sat in his truck on my side driveway until about noon. So, for one (1) hour, he availed himself of my property. Don't know what he was doing after he uploaded the report to my email at 11:19. Unimpressed.
Erril is a great service technician! He’s always on time, friendly and gives us a verbal report of what he’s going to do before and what he finds after. We appreciate his service!
Our guy Joshua S. is always punctual, he’s always very professional and friendly, and he always makes quick work of spraying our yard. I actually almost cancelled my account because I don’t appreciate how they only give you two days notice of your appointment, but decided to stay because Joshua does such great work. His recommendations and advice on keeping the creepy crawlies out of our place is always welcome.
I noticed mice in my garage and I contacted Orkin. They had someone out within 24 hours. Eric was great assesed garage, mudroom and house. He quickly placed traps. Within hour we got one in garage and he came back to retrieve it! Great service 5 stars!
The Orkin Tech came out put out traps 5 days ago and NOT one mouse has been caught. I am very disappointed. And concerned we have spent a lot of money We thought we would get better results.