It was time to have my yearly hot water heater maintenance, which I like having done by a professional. I have add the pleasure of interacting with DOS expert Rick Russell, as he has done service for my organization many times. He is knowledgeable, courteous, and professional, as are all of the Dial One Sonshine crew, from the owners, to the front office, to the technicians. They work diligently and, best of all, neatly, and always check in along the way if there are any questions or concerns. I highly recommend Dial One Sonshine!
Jimmy Huynh
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March 07, 2025
John Renteria (JR) was fantastic during our furnace tune-up today! He took the time to give us a super detailed walkthrough of our entire system, explaining everything clearly. We really appreciated his honest and professional advice — no sales pressure whatsoever, just genuine care and expertise. It’s rare to find someone this thorough and trustworthy. Highly recommend JR and Dial One Sonshine!
Shari Albrecht
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March 24, 2025
Sergio represented the company very well. He was polite & respectful. He made sure to take pictures, & explained any repairs I needed, that I understood & answered questions that I had. We were waiting for a call & had not received it by the time he was done. He followed up & was able to give me the contact information. He went above & beyond when he helped me get my senior dog up from a fall.
Javi Hernandez was here today 3/24 & he too represents the company well. He has done work here before & always pleasant, professional & makes sure that I understand what work was done. I was happy with his work. It's what I know I can expect with the work done.
Elizabeth McGrath
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February 27, 2025
I want to thank the main offices in helping me to reset my appointment a couple of times. They were very kind, understanding and patient. The assigned maintenance gentleman, Daniel Valdez, arrived timely and with lovely courtesy he stood at a distance and introduced himself. His uniform was spotless and clearly announced his company.
The appointment was a maintenance inspection. Nothing was wrong but it is a comfort to have a company advising you that it’s time to check the “mechanics” of their products. Daniel prepared an item by item checklist and advised me that all was good. There is always something that can be done to upgrade or add more services and Daniel proposed and explained a couple of ideas for me to consider.
It was a pleasure working with Daniel. It couldn’t have been better.
Thank You
Clara Hei
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March 28, 2025
Thank you, Brock, for a comprehensive review and honest/straight-forward explanation of our needs. Your positive, easy- going style made the experience enjoyable. We look forward to you being our provider moving forward. Great job! See you for the next steps.
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3655 W McFadden Ave, Santa Ana, CA 92704, USA
Claim Listing: Dial One Sonshine Heating, Air & Plumbing – Santa Ana
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It was time to have my yearly hot water heater maintenance, which I like having done by a professional. I have add the pleasure of interacting with DOS expert Rick Russell, as he has done service for my organization many times. He is knowledgeable, courteous, and professional, as are all of the Dial One Sonshine crew, from the owners, to the front office, to the technicians. They work diligently and, best of all, neatly, and always check in along the way if there are any questions or concerns. I highly recommend Dial One Sonshine!
John Renteria (JR) was fantastic during our furnace tune-up today! He took the time to give us a super detailed walkthrough of our entire system, explaining everything clearly. We really appreciated his honest and professional advice — no sales pressure whatsoever, just genuine care and expertise. It’s rare to find someone this thorough and trustworthy. Highly recommend JR and Dial One Sonshine!
Sergio represented the company very well. He was polite & respectful. He made sure to take pictures, & explained any repairs I needed, that I understood & answered questions that I had. We were waiting for a call & had not received it by the time he was done. He followed up & was able to give me the contact information. He went above & beyond when he helped me get my senior dog up from a fall. Javi Hernandez was here today 3/24 & he too represents the company well. He has done work here before & always pleasant, professional & makes sure that I understand what work was done. I was happy with his work. It's what I know I can expect with the work done.
I want to thank the main offices in helping me to reset my appointment a couple of times. They were very kind, understanding and patient. The assigned maintenance gentleman, Daniel Valdez, arrived timely and with lovely courtesy he stood at a distance and introduced himself. His uniform was spotless and clearly announced his company. The appointment was a maintenance inspection. Nothing was wrong but it is a comfort to have a company advising you that it’s time to check the “mechanics” of their products. Daniel prepared an item by item checklist and advised me that all was good. There is always something that can be done to upgrade or add more services and Daniel proposed and explained a couple of ideas for me to consider. It was a pleasure working with Daniel. It couldn’t have been better. Thank You
Thank you, Brock, for a comprehensive review and honest/straight-forward explanation of our needs. Your positive, easy- going style made the experience enjoyable. We look forward to you being our provider moving forward. Great job! See you for the next steps.